Effective date: June 4, 2026
Thoughtful is a product of 7 Systems LLC ("we", "us", "our"). We operate the AI-powered sales inbox platform at trythoughtfulai.com. For privacy-related questions, contact us at support@trythoughtfulai.com.
We collect information you provide directly: • Name and email address when you sign up or contact us • Payment information processed securely by Stripe (we never store raw card numbers) • Phone number if you opt in to SMS communications • Chat messages and conversation history when using the platform • Business name and contact details for account setup We also collect automatically: • Browser type, IP address, and device information • Pages visited and interactions with our platform • Session data via cookies
We use your information to: • Provide and operate the Thoughtful platform • Process payments and send invoices • Send service-related emails (receipts, updates, alerts) • Respond to support requests • Improve our product and fix issues • Comply with legal obligations We do not sell your personal information to third parties.
If you opt in to SMS communications: • You consent to receive text messages from Thoughtful regarding your account, leads, and service updates • Message frequency varies. Message & data rates may apply • Reply STOP to unsubscribe at any time or HELP for assistance • Mobile opt-in information is never shared with third parties for promotional purposes
We use essential cookies to operate the platform (session management, authentication). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect platform functionality.
We retain your data for as long as your account is active. You may request deletion of your data at any time by emailing support@trythoughtfulai.com. We will respond within 30 days.
If you are a California resident, you have the right to: • Know what personal information we collect and how it is used • Request deletion of your personal information • Opt out of the sale of personal information (we do not sell personal information) To exercise these rights, contact us at support@trythoughtfulai.com.
We use industry-standard security practices including encrypted connections (HTTPS), secure password hashing, and access controls. Payment data is handled entirely by Stripe and never stored on our servers.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Continued use of the platform after changes constitutes acceptance.
7 Systems LLC support@trythoughtfulai.com trythoughtfulai.com